Kadenwood

Business Development

A sales organization designed before it is hired.

When growth outruns the founder and a few sellers, the company needs a sales division. Structure, roles, territories, compensation and leadership are designed together, then hired and ramped against a plan.

What this covers

The coverage model and segmentation that decide who sells to whom; role design across business development, account executives, account management and customer success; territory and quota design; incentive compensation; sales operations and the CRM behind them; the hiring plan and ramp; and the leadership seat that runs the division.

Hiring before design is the common failure: sellers hired into undefined territories, paid on plans that reward the wrong behaviour, and managed without data. The build-out reverses the order.

Why it moves value

A scalable go-to-market is what equity investors underwrite when they fund growth, and what acquirers pay for when they price a business beyond its founder. A sales division with defined roles, measured ramp and predictable productivity turns growth from an ambition into a plan.

The cost of building one is also visible to lenders. A build-out modelled on realistic ramp and productivity assumptions supports the forecast behind a facility instead of straining it.

What the work leaves behind

An operating-model blueprint for the division; a capacity model linking hires, ramp, quota and bookings; territory maps and the quota method; compensation plans with modelled payouts and the total cost of sales; ramp curves by role; and the dashboards that track acquisition cost and payback.

At a glance

The division.

Sales leader

The seat is defined before the search: remit, measures, reporting line.

  1. Opens

    Business development

    Creates qualified opportunities.

  2. Converts

    Account executives

    Runs and contracts new business.

  3. Grows

    Account management

    Renews and expands existing revenue.

  4. Retains

    Customer success

    Adoption, outcomes and references.

Underneath every role

Sales operations and CRM

Territories, quotas, compensation and reporting, and the data behind them.

A sales division: one leader, defined roles with handoffs between them, and an operations layer underneath every role.

Workstreams

What the work covers.

Designed as one system, then built in the order the plan requires.

Coverage model and segmentation

How the market is divided between roles and sellers, by segment, geography, account size or vertical.

Role design

Business development, account executives, account management and customer success, each with a defined remit and handoffs between them.

Territory and quota design

Territories with comparable opportunity and quotas set from capacity and pipeline rather than from a target worked backwards.

Incentive compensation

Plans that pay for the revenue the company wants, at the margin it needs, modelled for payout and total cost of sales before launch, with terms that are simple to administer and hard to game.

Sales operations and CRM

The data, tools and reporting that let the division be managed: pipeline, activity, conversion and productivity by role.

Hiring plan and ramp

The sequence of hires, the ramp each role is expected to follow, and the measures that show whether it is.

Sales leadership

The seat that runs the division, defined before it is filled, with the authority and reporting to run it.

Capital readiness

What capital providers look for here.

Acquirers, lenders and equity investors examine the same business through different questions. The work is prepared against the capital the owner intends to raise, or the sale they intend to run.

Acquirers

A team that stays and performs after the sale: documented roles, retention arrangements for key sellers, and productivity that does not depend on one person.

Lenders

The cost of growth and how it is funded: ramp assumptions in the forecast, sales cost against revenue, and the cash the build-out consumes before it pays back.

Equity investors

The unit economics of adding a seller: ramp time, quota attainment, productivity and payback, and a capacity plan that shows how investment becomes revenue.

Questions

What owners and sponsors ask.

When does a company need a sales division rather than more sellers?

When revenue depends on a small number of people, when segments need different approaches, or when growth targets require more capacity than the current team can manage. The diagnostic establishes which applies.

When should a company hire a head of sales?

Once sellers other than the founder are winning at the economics the plan requires. The leader then scales a way of selling that is already written down, rather than inventing one.

Who leads the division?

A sales leader whose seat is defined before the search begins. Where the right person is not already in the business, the search is part of the build-out.

How are quotas set?

From capacity and pipeline: what a ramped seller in each role can carry, and what the market can supply, rather than from a revenue target divided by headcount.

Transaction credentials available upon request.

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